Refund policy

Return & Refund Policy

Standard Returns

We accept returns within 14 days of delivery. To be eligible, items must be unworn, unwashed, and in their original condition with all tags attached.

How to request a return Log in to your account to submit a return request: https://account.f8jackets.com

Once your return is approved, we will provide return instructions. Return shipping costs are the responsibility of the customer. We recommend using a trackable shipping method, as we cannot be held responsible for items lost in transit.

Refunds Once we receive and inspect your returned item(s), we will notify you of the outcome. Approved refunds will be processed to your original payment method within 7–14 business days.

Non-returnable items The following items are not eligible for return:

• Custom or made-to-order jackets
• Items that have been worn, washed, or altered
• Items returned outside the 14-day window

Exchanges We do not offer direct exchanges. Please return your item and place a new order.

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EU Customers If you are located in the European Union, please refer to our EU Returns & Cancellations policy, which provides additional rights under the EU right of withdrawal.